IT staff augmentation, resolving tickets from day one.

You tell us who you need and what you need them to do, from clearing help desk tickets to monitoring for security threats. We recruit and screen IT staff in the Philippines based on your requirements, then introduce you to the people who fit.

Then you interview the ones you want and choose who to hire. They work on your systems, on your hours, while we handle all the details outside of their duties, including local employment, payroll, benefits, HR, IT, and ongoing employee support, so you can focus on running the business.

Most staffing agencies find a candidate, charge a placement fee, and step away. Payroll, benefits, and replacing them become your job.

We recruit and screen too, but there’s no placement fee, and we stay the employer. Payroll, benefits, equipment, and HR are ours. If a hire doesn’t work out, we replace them at no extra cost.

Yes. Help desk technicians and IT support specialists are some of the most common IT roles we staff.

They clear tickets, reset passwords, and handle access requests in your ticketing tool, on your hours.

It depends on the role, experience, and skills you’re looking for. A help desk technician and a SOC analyst won’t cost the same.

Once we know who you need, we’ll give you the cost upfront. There’s a one-time setup fee per employee, followed by a monthly fee. Businesses typically save 50–70% compared with hiring a similar role in the US with equivalent education, experience, or other qualifications.

Most IT roles are hired within 2 weeks (14 days). Timing depends on the role, how specific your requirements are, especially for specialized security roles, and your interview schedule. If we expect the search to take longer, we’ll say so upfront.

Yes, that’s part of how we screen. Just tell us what you use, whether it’s Microsoft 365, Google Workspace, specific ticketing tools, or your cloud provider.

We’ll shortlist candidates who have already worked in them, so you’re not paying someone to learn your systems. You’ll see their experience on every profile before you meet them.

Yes. We facilitate the interviews, but you ask the questions, like how they’d handle a specific outage or threat. All we need is your availability and who you want to meet from the shortlist.

We handle recruiting and initial phone screening including background and medical checks, then introduce you to qualified pre-vetted candidates through a shortlist. After interviewing the ones you want, you choose which ones you want to hire.

Yes. You can hire full-time or part-time, and either way they work only for your business.

They work your hours, use your tools, follow your processes, and focus on the role you hired them to do.

Through the RE Portal, which puts hiring and managing your Remote Employees in one place.

Browse candidates, manage interviews, view employee information, track time and performance, access documents, manage tasks, and stay on top of your team while we handle the local support behind the scenes.

Once you’ve chosen who you want to hire, we’ll deal with their employment contract, set them up with a workstation and equipment, prepare their benefits, and get them connected to you.

All you take care of is giving them access to your systems, training them in your processes, and managing them as a member of your team. Keep in mind, we have 24/7 IT support, so if you ever need assistance with the hire, we’ve got it covered.

Instead of paying your hires through payroll, you just pay our invoice at the end of the month. We take care of the details so that your hire is actually employed and not a contractor or freelancer. We accept bank transfers and credit card payments for the invoice.

There’s a one-time setup fee per seat, which covers their workstation and equipment. Replacing a hire costs nothing extra: if you’re not happy, we replace them for free.

You control their access. You set their logins and permissions in your own systems, the same as any in-house hire, and remove them whenever you need to.

They work on equipment we provide, over secure networks.

Yes. Every IT hire is based in the Philippines and employed by us locally.

They work your hours, from one of our Class-A offices or from home, with a local team supporting them either way.