Client stories
In our clients’ own words.
Business owners and managers on hiring their team through Remote Employee®: what changed, and what working together is like.

We are still in the beginning stages, but I am hopeful that our partnership will continue to grow.
Manager, Eye Surgery Center
Remote Employee helped us streamline operations, save time, and focus on growing our business.
Mike Downes, Owner
The support has been incredible. Fast, flexible, and always there when we need help daily.
Jamie Moricle, Employment Facilitator
The team is responsive, reliable, and helps reduce our workload so we can focus on growth.
Sanjay Kapoor, COO and Partner

Remote Employee improved our efficiency and helped us build a stronger, scalable organization.
Misty Walter, Business Operations Manager
Remote Employee gave us access to highly skilled talent we couldn't afford locally.
Carrier executive
We rely on skilled professionals who understand finance and communicate with customers.
AFCO executive
Remote Employee helped us find exactly that talent, and the results speak for themselves.
Amazon executive
What changed for our clients.
The results behind the quotes, from the teams our clients built with us: lower costs, more capacity, and work done ahead of schedule.
Healthcare2–3days aheadSurgical preparation moved 2–3 days ahead of schedule.Read the case study
Enterprise software11person team builtAn 11-person team was built and deployed.Read the case study
Fitness & martial artsMoresign-upsStudent sign-ups increased.Read the case study
LandscapingLowerlabor costsLabor costs fell while productivity rose.Read the case study
Real estate & developmentLessworkloadInternal workload was reduced, and efficiency improved.Read the case study
Construction & field services70%lowerLabor costs were reduced by 70%.Read the case study
HVAC & field services89%shorter hold timesCustomer hold times dropped by 89%.Read the case study
Financial services & insurance40%lower costsTotal program costs were reduced by 40%.Read the case study
Logistics & e-commerce~80%onboardedOf targeted MDU properties onboarded nationwide.Read the case study
Client spotlight
Working with Remote Employee has strengthened our organization by improving efficiency and increasing capacity. It’s not just a cost strategy—it’s about building a more efficient, scalable organization.
Misty WalterBusiness Operations Manager, Byrne & JonesEvery quote, in full.
Quotes from our case studies and client testimonials, as our clients gave them, from finance and construction to logistics and customer service.
I’ve been with Remote Employee® from the start and in that time, I have utilized staff across a wide range of roles including Back Office Administration, Customer Service, Accounting, Customer Helpdesk, Marketing & Creative, Network Security, Lead Generation, Quality Monitoring & QA, & Web & Mobile Development experts. Their expertise has been invaluable to my company.
SCGWe are still in the beginning stages, but I am hopeful that our partnership will continue to grow.
ManagerEye Surgery CenterWe had the opportunity to source a dedicated team with Remote Employee®. They deliver a high-quality level of customer service that exceeds our business partners internal quality monitoring metrics beating their own internal expectations!
QuicksmithEpicor strengthened AR through collections, improved customer communication, and scaled its team without slowing productivity. Faster hiring. Minimal onboarding. Reliable performance. All supported by a dedicated global remote team and proven offshoring solutions.
Ricardo SanchezHead of Collections, EpicorOur business's success is based on providing customized solutions to our clients. When deciding to expand our team to the Philippines, I was apprehensive that we would not give the same quality of services. The Remote Employee® team quickly helped our high-level staff in the US give better service to our clients. They seamlessly integrated into our daily operations and have become an important part of our success.
ProchroniccareAfter working with Remote Employee, we were able to streamline a number of day-to-day tasks. This helped improve overall workflow, freed up time, and made it easier to focus on growing the business.
Mike DownesOwner, Torrent BJJRemote Employee® has been an incredible partner for Pathway. By connecting us with highly skilled professionals for back-office tasks, they’ve allowed us to focus on delivering tailored financial strategies to our clients. Their rigorous vetting process ensured we hired experienced team members who understood the nuances of our industry.
Pathway Financial LLCThe support has been incredible. We can call, email, or text the team anytime and get immediate help. They’ve been flexible, responsive, and genuinely invested in helping our team succeed.
Jamie MoricleEmployment Facilitator, Rustic CountrysidesRemote Employee® provided us with talented support staff who handled customer bookings, inquiries, and scheduling. Thanks to their expertise, our team could focus on delivering exceptional tinting services, while our clients enjoyed a seamless experience from booking to final service.
Mobile TintersThe team works with us quickly whenever we have questions or concerns. The team has been disciplined, sincere, and helpful in reducing our workload so we can focus on other areas of the business.
Sanjay KapoorCOO and Partner, Handa Developers GroupRE has connected us with highly skilled customer service representatives who manage our installation appointments and customer inquiries with precision and professionalism.
Service Connection Group SCGRemote Employee gave us access to highly skilled talent we couldn’t afford locally.
Carrier executiveCarrierTheir team fits right in with ours. We’ve not only cut overhead costs but also increased program participation thanks to their expertise.
New Move-in RewardsTo perform our core functions, we need professionals who can not only read financial statements but understand the broader context and communicate effectively with customers to collect additional premiums.
AFCO executiveAFCOOur commitment to quality service has been a tradition since 1914. Remote Employee® helped us maintain that legacy by providing expert admin professionals who make sure our customer support and scheduling systems run smoothly. Their team has integrated perfectly with ours.
It required a highly capable, detail-oriented professional who could manage a complex process end-to-end. Remote Employee helped us find exactly that talent, and the results speak for themselves.
Amazon executiveAmazonPartnering with Remote Employee® has been incredibly rewarding. Their team provided us with detail-oriented data entry professionals who help make sure our TV listing information is accurate and updated across thousands of postal codes.
Perc DataTheir team understands our needs and has seamlessly become an extension of our own, all while reducing costs—all while helping us save.
Del Schmidt ConstructionWith Remote Employee®, we’ve reduced overhead costs while maintaining the professional, reliable service our clients expect. They truly understand the needs of businesses like ours and have exceeded our expectations.
American Cable and TelephoneOur white-glove approach to collections requires a team that can balance professionalism with empathy, and Remote Employee® delivered just that. Thanks to them, we’ve enhanced our ability to bring accounts into balance while maintaining positive client relationships.
Account AcumenRemote Employee® has been a fantastic addition to our operations, providing us with highly trained specialists who guide residents through the often-complicated process of selecting new services. Their team ensured every interaction was smooth, professional, and reflective of our concierge-level service standards.
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