Outsourcing guideOutsourcing

Outsource the process. Keep the control.

Hand customer service, back office, accounting and more to full-time staff in the Philippines. You interview and choose them; we employ them and handle the rest.

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97% client retention
3,000+ employees hired
No placement fee

Business process outsourcing

Any process. Your team.

As featured in

BPO, with a team you choose.

What outsourcing a process looks like when the people doing it are yours: chosen by you, employed by us, and working as part of your team.

One weekly price
Recruiting, payroll, benefits, office, and IT in one price. No placement fee.
You keep control
You interview and choose every hire, then direct their work, hours, and tools.
Any process
Customer service, back office, accounting, IT support, development, and more.
Class-A offices
Your team works from our Class-A offices in Pampanga, with equipment and IT.
Lower labor costs
Businesses typically save 50–70% compared with a similar US hire.
Free replacements
If a hire isn’t the right fit, we replace them for free.

More ways to outsource.

HR outsourcing and recruitment outsourcing work the same way: you choose the people, and we employ them and handle the rest.

What is business process outsourcing?

Business process outsourcing (BPO) means handing a business process, such as customer service, bookkeeping, or data entry, to an outside team instead of staffing it in-house.

Many BPO providers run the process for you with their own staff and supervisors. With Remote Employee®, the people working on your process are full-time employees you choose, and they work as part of your team.

Either way, BPO gives a business access to a wider talent pool and lower labor costs, without adding recruiting, payroll, or office space in-house.

Processes businesses outsource

From front-line customer care to back-office support and everything in between, these are the processes our clients hire for most:

Customer service: calls, chat, email, bookings, and scheduling.
Back office: administration, records, and data entry.
Accounting: bookkeeping, payables, receivables, and billing.
IT support: help desk and technical support.
Development: software, web, and app development.
Sales support: lead generation and appointment setting.
Healthcare administration: billing, scheduling, and patient support.

See all positions

How BPO works with Remote Employee®

Tell us the roleShare the process and the skills it needs. We recruit and screen candidates in the Philippines.
You interview and chooseMeet your shortlist on one-on-one video calls and pick who joins your team.
We employ your hireWe handle the contract, payroll, benefits, office space, equipment, and IT.
You run the workYour hire works your hours, in your tools, as part of your team.

Who BPO is for

Small and mid-sized businesses

BPO staffing helps smaller companies compete by giving them skilled professionals at a lower cost, without managing recruiting, HR, or office space.

Large enterprises

Larger organizations use it to staff supporting functions flexibly, so their in-house teams can focus on strategic work.

Startups and fast-growing companies

Startups get cost-effective staff and put their budget where it matters most, adding people as they grow.

BPO staffing vs. hiring in-house

	Hiring in-house	With Remote Employee®
Recruiting	You run it, or pay an agency	We recruit and screen
Final decision	Yours	Yours
Payroll and benefits	You run them	Included
Office and equipment	Your cost	Our Class-A offices
Cost	A local salary plus overheads	From $125 a week, all in

Pricing starts at $125 a week per hire, with no placement fee. See pricing.

FAQ

Questions about BPO staffing.

Still figuring out if we’re what you need? Here are a few questions we get asked a lot.

BPO staffing gives a business skilled staff for a process without recruiting, payroll, or office space in-house. With Remote Employee®, you choose each hire, and they work as part of your team.

Businesses typically save 50–70% compared with a similar US hire. Pricing starts at $125 a week per hire, with recruiting, payroll, benefits, and office space included and no placement fee.

Customer service, back office, accounting and bookkeeping, IT support, software development, sales support, healthcare administration, data entry, and more.

Yes. You interview and choose your hires, set their hours and tools, and manage their day-to-day work. We handle the employer side.

Yes. It gives small and mid-sized businesses skilled help without the overhead of a local hire. Some of our happiest clients are small business owners.

We replace them for free.