Medical Virtual Assistant
Joy A.
4+ yearsJoy is a Medical Virtual Assistant with 4 years of experience in athenahealth, working US Eastern hours.
Patient admin, off your front desk.
A full-time medical virtual assistant who schedules patients, answers calls, verifies insurance and keeps records current, inside your EHR and your clinic’s hours.
Today’s work
A medical virtual assistant handles a practice’s administrative work remotely: scheduling patients, answering calls, verifying insurance and keeping records current in the EHR.
Books, confirms and reschedules appointments, and fills cancellations from your waitlist.
Answers calls and portal messages, sends reminders, and routes clinical questions to your staff.
Checks eligibility and benefits before visits, so coverage questions are settled before the patient arrives.
Sends intake forms, updates demographics in your EHR, and requests records from other providers.
Gathers documentation and submits prior authorization requests, then tracks each one until there’s a decision.
Posts payments, follows up on patient balances, and flags claim issues to your billing team.
Tools they already know
Tell us your stack and we screen for it.
Before you meet anyone
Every candidate is checked against the work, your tools and your hours. You only interview the people who pass.
We review the healthcare admin work each candidate has actually done: scheduling, patient calls, eligibility checks and records.
Tell us your stack and we shortlist people who have worked in it, from athenahealth and eClinicalWorks to Tebra.
Your medical VA talks to patients every day, so we screen written and spoken English for the role.
We confirm each candidate can work your clinic’s hours, so calls are answered while patients are trying to reach you.
Every hire passes background and medical checks before day one. They’re part of the process, not an extra.
You meet the candidates who pass, ask your own questions, and choose who joins your team.
Client results
No placement fee. No separate hiring charges. Everything you need to get a new hire started on your team is inside the fee.
Illustrative example that updates with the calculator. Your fee depends on the role and experience level; the marketplace shows a monthly range for each candidate.
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Manager, Eye Surgery Center
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Mike Downes, Owner
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Misty Walter, Business Operations Manager
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Carrier executive
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Amazon executive
Read the case studySample profiles for illustration. Live candidates are in the RE Portal marketplace.
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Tell us what you need, post a job description, or check out our candidates to start getting the right people on your team.
Tell us about the role. We’ll walk you through the cost, timeline, and how our model works.
Book a consultationUpload a job description. We’ll shortlist candidates who match what you’re looking for.
Post a job descriptionSee pre-vetted candidates and choose who you want to interview. No commitment is required.
Browse talentHow hiring through Remote Employee works for this role.
They handle the administrative side of your practice remotely: scheduling and confirming appointments, answering patient calls and messages, verifying insurance, managing intake and records, and supporting billing.
Yes. Patient calls, reminders and portal messages are part of the role. We screen written and spoken English for it, and clinical questions go to your clinical staff.
The one you already run. Tell us your stack and we shortlist people who have worked in it, typically athenahealth, eClinicalWorks, Tebra, DrChrono, or Epic.
You give them their own login with the permissions you choose, as you would for anyone on your team, and they follow your practice’s privacy procedures. They work on equipment we provide, and every hire passes background and medical checks before they start.
Yes. If those are part of your role, tell us and we screen for candidates who have done them, like the medical billing specialists in the marketplace.
It depends on the role, experience, and skills you’re looking for.
Once we know who you need, we’ll give you the cost upfront. There’s a one-time setup fee per employee, followed by a monthly fee. Businesses typically save 50–70% compared with hiring a similar role in the US with equivalent education, experience or other qualifications.
Remote Employee® is the legal employer. We employ your team member locally in the Philippines and take care of their payroll, taxes, contracts, and compliance. You just pay a set monthly invoice while we take care of the rest.