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Elevate Your eCommerce Customer Service

Revolutionize your ecommerce customer service with Remote Employee’s® top-tier team members.



Why choose Remote Employee® for outsource ecommerce customer service?

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Specialized talent pool: Access top ecommerce customer service specialists through our thorough selection process.

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Custom-tailored solutions: We match you with the perfect candidates, from entry-level support to experienced pros.

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Seamless hiring: We manage everything from screening to onboarding, eliminating recruitment headaches.

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Professional workspace: Your offshore staff works in top-tier offices equipped with the latest technology.

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Robust data security: Strict protocols ensure your data’s confidentiality and integrity are always protected.

Request a quote for our ecommerce customer services.

Recognized By
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Why Clients Choose Remote Employee®

Here’s what our clients have to say about our services.

I’ve been with Remote Employee® from the start and in that time, I have utilized staff across a wide range of roles including Back Office Administration, Customer Service, Accounting, Customer Helpdesk, Marketing & Creative, Network Security, Lead Generation, Quality Monitoring & QA, & Web & Mobile Development experts. Their expertise has been invaluable to my company.

-SCG

Client

We had the opportunity to source a dedicated team with Remote Employee®. They deliver a high-quality level of customer service that exceeds our business partners internal quality monitoring metrics beating their own internal expectations!

-Quicksmith

Client

Our business's success is based on providing customized solutions to our clients. When deciding to expand our team to the Philippines, I was apprehensive that we would not give the same quality of services. The Remote Employee® team quickly helped our high-level staff in the US give better service to our clients. They seamlessly integrated into our daily operations and have become an important part of our success.

-Prochroniccare

Client

“Remote Employee® has been an incredible partner for Pathway. By connecting us with highly skilled professionals for back-office tasks, they’ve allowed us to focus on delivering tailored financial strategies to our clients.

Their rigorous vetting process ensured we hired experienced team members who understood the nuances of our industry.”

-Pathway Financial LLC

Client

“Remote Employee® provided us with talented support staff who handled customer bookings, inquiries, and scheduling. Thanks to their expertise, our team could focus on delivering exceptional tinting services, while our clients enjoyed a seamless experience from booking to final service.”

-Mobile Tinters

Client

“RE has connected us with highly skilled customer service representatives who manage our installation appointments and customer inquiries with precision and professionalism.”

-Service Connection Group SCG

Client

“Their team fits right in with ours. We’ve not only cut overhead costs but also increased program participation thanks to their expertise.”

-New Move-in Rewards

Client

“Our commitment to quality service has been a tradition since 1914. Remote Employee® helped us maintain that legacy by providing expert admin professionals who make sure our customer support and scheduling systems run smoothly. Their team has integrated perfectly with ours.”

-Groot

Client

“Partnering with Remote Employee® has been incredibly rewarding. Their team provided us with detail-oriented data entry professionals who help make sure our TV listing information is accurate and updated across thousands of postal codes.”

-Perc Data

Client

“Their team understands our needs and has seamlessly become an extension of our own, all while reducing costs—all while helping us save.”

-Del Schmidt Construction

Client

“With Remote Employee®, we’ve reduced overhead costs while maintaining the professional, reliable service our clients expect. They truly understand the needs of businesses like ours and have exceeded our expectations.”

-American Cable and Telephone

Client

“Our white-glove approach to collections requires a team that can balance professionalism with empathy, and Remote Employee® delivered just that. Thanks to them, we’ve enhanced our ability to bring accounts into balance while maintaining positive client relationships.”

-Account Acumen

Client

“Remote Employee® has been a fantastic addition to our operations, providing us with highly trained specialists who guide residents through the often-complicated process of selecting new services. Their team ensured every interaction was smooth, professional, and reflective of our concierge-level service standards.”

-Source Point Rewards

Client
PROUD TO PARTNER WITH
Logo Marquee Preview
QuickSmith
Mobile Tinters
RORK
Independent Roller Door Services
Life Space
ALTUS
PerfectClicks
Pro Chronic Care Management
Therapy Kids
SimpleConnect
AccountAcumen
act
scg
American Cycle Finance
BROWN JOSEPH
Childcare Developments Group
HOMES LA
HTRK
Insurance Services Group of the Southeast, Inc.
NovaPointofSale
Source Points Rewards
subroIQ
PERC
RPG
perspecta
DSC
Saeed & Little
Upgrade
Paragon
New Move-in Rewards
NIES
Mil-tek
Play HQ
Handa Developer Group
AES
Preda
Mowery & Schoenfeld
Consulting Well
The Investment collective
Henx
Byrne & Jones
CPAudits
Old Greenwich
collective
Cerge
Brown & Joseph
RxFree4Me
STIGroup
Drost
pathway
Bunbury Farmers Market
LaserBounce

End-to-End eCommerce Customer Service, Offshore

Improve customer satisfaction and streamline operations with our expert ecommerce customer service solutions.

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Maximize Control

Directly shape your team’s training. We recommend team members who are educated, experienced, and aligned with your goals.

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Significant Cost Reduction

Save up to 70% on labor costs. Hire premier talent from the Philippines at a fraction of local costs.

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Time Efficiency

Prioritize key business activities. Your team manages ecommerce customer service, allowing you to focus on essential business tasks.

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Lower Turnover Rates

Enjoy lower turnover with one of the industry’s best retention rates. A stable team means consistent quality.

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Flexible Scalability

Adapt to changing needs effortlessly. We tailor your team size for any project duration or ongoing requirements.

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Superior Efficiency

Expect unmatched accuracy and reliability in all work. Our staff excels with the latest tools, ensuring top-quality outcomes.

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Broad Talent Network

Access a wide array of skilled ecommerce professionals. Our rigorous selection process ensures high proficiency and accuracy in all work performed.

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Smooth Team Integration

Integrate new staff smoothly with existing processes. Our tech solutions ensure seamless team expansion.

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Hassle-Free Expansion

Expand your team without the bureaucracy. Avoid the paperwork and stress of setting up an overseas office.

Here’s How We Help Businesses Excel
Up to
70%
Saved on labor costs compared to in-house hires
97%
Customer retention rate
60+
Combined years of recruiting and hiring experience
Hear Our Candidates Speak English

Calculate Your Savings 

Compare hiring costs and estimate your savings.

Remote Employee Savings Calculator

Location
15
$50,000

* Projected savings are for reference only and may vary depending on employee experience and skill level. The calculation considers a 30% additional cost per employee on top of their salary due to HR administration, benefits, payroll, taxes and other overheads.

Real Cost per Person

$0
$0

Total Projected Savings*

$0
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Outsourced eCommerce Customer Service
Why Choose Outsourced Customer Service eCommerce Specialists from the Philippines?

We deliver something better. Instead of outsourcing, build your own remote team with vetted, handpicked team members recommended by a top 10 BPO. 

When you choose Remote Employee® and team members based in the Philippines, you tap into a workforce steeped in a culture that prioritizes business acumen and customer service excellence.

This is much more ecommerce customer service outsourcing.

Your future ecommerce customer service team is not only tech-savvy but also committed to delivering outstanding, seamless customer interactions.

Our team members are proficient in English, ensuring smooth communication and integration with your business practices.

Moreover, when you hire with Remote Employee®, you save up to 70% on labor costs compared to in-house hires.

Outsourced eCommerce Customer Service
Expert ecommerce customer service solutions
Discover the Expertise Our Team Members Bring to the Table

eCommerce Customer Service Representative:

Responsibilities: Manage customer inquiries, process orders, handle returns and exchanges, and provide product information.
Software Expertise: CRM platforms, live chat software.

Digital Marketing

Responsibilities: Craft and implement digital marketing strategies, oversee online ad campaigns, enhance SEO practices, boost ecommerce site traffic, and elevate brand presence and sales.
Skills: Expertise in digital marketing tools, SEO savvy, adept with online ad platforms, strong analytical skills, and capacity to analyze campaign performance.

Excellence in eCommerce Customer Service Begins Here

Collaborate with team members dedicated to elevating your ecommerce customer service.

Leverage a dynamic extension of your team and unlock customer insights that propel your business forward.

Your new team members deliver services that enable you to exceed customer expectations and foster business growth, including:

  • In-depth customer interaction analysis
  • Tailored customer support strategies
  • Action plans for better customer service
  • And much more

As your recruitment partner, we’re committed to elevating your business to new heights.

Customer Service Outsourcing 1

Save Up to 70% on eCommerce Customer Service

Build your team with ecommerce specialists hand-picked by recruitment experts.

Book a Consultation
End to End eCommerce Customer Service Offshore
Your Team, Our Tech

Integrate local and remote teams with the latest in technology and security. We help you recruit and hire your own team, in the Philippines and beyond.

  • Task tracking: Assign tasks and monitor progress effortlessly. See peak performance from your team.
  • Platform integrations: Our platform integrates smoothly with tools like Google Chat and Slack.
  • Compliance: We handle all reporting and compliance, freeing you to focus on growing your business.
  • Security: Enjoy peace of mind knowing your information is protected and software is always up-to-date..
Success Stories:
All Resources

We Helped This Eye Surgery Center Improve Surgical Pre-Op Efficiency

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How We Helped Epicor Scale Collections Operations with Fast, Reliable Hiring

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How We Increased Student Sign-Ups by Improving Lead Response

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Frequently Asked Questions
What makes Remote Employee’s® hiring process seamless?

We manage every aspect of the hiring process, from screening candidates to onboarding new hires. This eliminates the usual recruitment headaches and ensures a smooth transition for your new team members.

Our comprehensive approach allows you to focus on your core business activities while we handle the administrative details.

What support does Remote Employee® provide after hiring?

We offer ongoing support to ensure your team operates smoothly. We handle all compliance and reporting, provide continuous training and development for your team, and offer expert assistance to address any issues that may arise.

Our goal is to make sure that your business runs efficiently with minimal disruption.

Can I scale my ecommerce customer service team with Remote Employee®?

Absolutely. We offer flexible scalability, allowing you to adjust your team size according to your business needs.

Whether you require additional support for a short-term project or ongoing assistance, we can tailor your team size to meet your specific requirements.

How do Remote Employee's® professionals maintain high levels of customer service?

Our professionals are selected through a thorough vetting process and are trained to excel in their roles. They are proficient in using the latest tools and technologies to ensure accurate and reliable service.

Additionally, we provide continuous support and training to keep our team members up to date with industry best practices.

What types of ecommerce customer service roles can Remote Employee® fill?

We can fill a wide range of eCommerce customer service roles, including customer service representatives, technical support specialists, and more.

We tailor our services to meet your specific needs, making sure you get the right talent for each role.

Book a Meeting

Ready to transform your eCommerce customer service with top-tier talent?

Our team at Remote Employee® is here to show you how we can elevate your customer service operations. Let’s discuss how we can help your business succeed.

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Why Hire With Remote Employee®?
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Save up to 70% on labor expenses without sacrificing quality by hiring top-tier customer service professionals from the Philippines.

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Stop recruitment headaches. We manage everything from screening to onboarding, ensuring a seamless hiring process.

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Rely on top-tier talent. Our selection process gives you highly skilled and experienced customer service specialists dedicated to exceeding your expectations.

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Facing high turnover? Enjoy one of the industry’s best retention rates. We give you a stable and consistent customer service team.

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Keep data secure. Our robust security measures protect your sensitive information.

Request a quote for ecommerce customer service.

Access Our Role Finder Platform

Get access to employees available to hire and post job listings to our offshore talent pool.

Please use your company email address when signing up.
Email addresses from free providers (such as Gmail or Yahoo) may require additional review before portal access is granted.

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LET'S BUILD SOMETHING GREAT TOGETHER

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your remote team.

Tell us a little about your goals and what you're looking for. Our team will review your needs and help you find the right solution.

30 Minute Call Focused discussion on your needs
Expert Guidance Advice from our outsourcing experts
Custom Action Plan Tailored plan and accurate estimate
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