Revolutionize your ecommerce customer service with team members hand-selected by Remote Employee—#3 among the top 40 BPOs.
Why choose Remote Employee for outsource ecommerce customer service?
We had the opportunity to source a dedicated team with Remote Employee. They deliver a high-quality level of customer service that exceeds our business partners internal quality monitoring metrics beating their own internal expectations!
Our businesses success is based on providing customized solutions to our clients. When deciding to expand our team to the Philippines I was apprehensive that we would not give the same quality of services. The Remote Employee team quickly helped our high-level staff in the US give better service to our clients. They seamlessly integrated into our daily operations and has become an important part of our success.
For us, we struggled to grow because it became increasingly difficult to hire the appropriate staff within our budgets. On the flipside, we knew we couldn’t scale without the right resourcing in place. Remote Employee has become a vital part of our growth strategy.
As an operations leader of a Call Center, I was once asked “What do you do if you need to source 90 account representatives to go live on a project within 90 days?” My initial thought was asking for more time. Remote Employee helped us develop a model that enables on demand capacity & scaling that gave us a competitive edge when that question became a reality.
Working with Remote Employee has been amazing. The team is outstanding and very hard working. They are passionate about serving our company and clients, and the quality of the work has been exemplary.
Source Point Rewards
We utilize Remote Employee’s outsourcing platform to hire the most talented resources at an affordable price. It has made us more efficient & competitive as a company and allowed us success in a very competitive market.
American Cable & Telephone, LLC
I’ve been with Remote Employee from the start and in that time, I have utilized staff across a wide range of roles including Back Office Administration, Customer Service, Accounting, Customer Helpdesk, Marketing & Creative, Network Security, Lead Generation, Quality Monitoring & QA, & Web & Mobile Development experts. Their expertise has been invaluable to my company.
Directly shape your team’s training. We recommend team members who are educated, experienced, and aligned with your goals.
Significant Cost Reduction
Save up to 70% on labor costs. Hire premier talent from the Philippines at a fraction of local costs.
Prioritize key business activities. Your team manages ecommerce customer service, allowing you to focus on essential business tasks.
Adapt to changing needs effortlessly. We tailor your team size for any project duration or ongoing requirements.
Expect unmatched accuracy and reliability in all work. Our staff excels with the latest tools, ensuring top-quality outcomes.
Broad Talent Network
Access a wide array of skilled ecommerce professionals. Our rigorous selection process ensures high proficiency and accuracy in all work performed.
Lower Turnover Rates
Enjoy lower turnover with one of the industry’s best retention rates. A stable team means consistent quality.
Smooth Team Integration
Integrate new staff smoothly with existing processes. Our tech solutions ensure seamless team expansion.
Expand your team without the bureaucracy. Avoid the paperwork and stress of setting up an overseas office.
Cost reduction compared to onshore hiring
Customer retention rate
BPO to work with
We deliver something better. Instead of outsourcing, build your own remote team with vetted, handpicked team members recommended by a top 10 BPO.
When you choose Remote Employee and team members based in the Philippines, you tap into a workforce steeped in a culture that prioritizes business acumen and customer service excellence.
This is much more ecommerce customer service outsourcing.
Your future ecommerce customer service team is not only tech-savvy but also committed to delivering outstanding, seamless customer interactions.
Our team members are proficient in English, ensuring smooth communication and integration with your business practices.
Moreover, when you hire with Remote Employee, you save up to 70% on labor costs compared to in-house hires.
Choose the perfect candidates for your roles, ensuring a match with your company’s culture from our pool of skilled, thoroughly vetted professionals.
eCommerce Customer Service Representative:
And much more.
Book a consultation with us today to learn how we can help.
Collaborate with team members dedicated to elevating your ecommerce customer service.
Leverage a dynamic extension of your team and unlock customer insights that propel your business forward.
Your new team members deliver services that enable you to exceed customer expectations and foster business growth, including:
As your recruitment partner, we’re committed to elevating your business to new heights.
In the Philippines, employees get paid an average of 60% – 70% less for the same roles as workers based in the USA.
Find out how much you can save by building your own offshore team with Remote Employee.
Ready to enhance your customer service? We’re here to empower your business growth.
Reduce expenses and join businesses worldwide that select Remote Employee for bolstering their ecommerce customer service teams—achieving high staff retention in the process.
Secure your company’s financial health with reliable offshore customer service staff, available at a significantly lower cost than domestic hires.