Headquartered in Chicago, we are recognized as one of the top outsourcing services in the Philippines for business-aligned services and a commitment to our people.
In Chicago and the Philippines
Customer retention rate
BPO to work with
Hear What Our Clients Have to Say
We had the opportunity to source a dedicated team with Remote Employee. They deliver a high-quality level of customer service that exceeds our business partners internal quality monitoring metrics beating their own internal expectations!
Our businesses success is based on providing customized solutions to our clients. When deciding to expand our team to the Philippines I was apprehensive that we would not give the same quality of services. The Remote Employee team quickly helped our high-level staff in the US give better service to our clients. They seamlessly integrated into our daily operations and has become an important part of our success.
For us, we struggled to grow because it became increasingly difficult to hire the appropriate staff within our budgets. On the flipside, we knew we couldn’t scale without the right resourcing in place. Remote Employee has become a vital part of our growth strategy.
As an operations leader of a Call Center, I was once asked “What do you do if you need to source 90 account representatives to go live on a project within 90 days?” My initial thought was asking for more time. Remote Employee helped us develop a model that enables on demand capacity & scaling that gave us a competitive edge when that question became a reality.
Working with Remote Employee has been amazing. The team is outstanding and very hard working. They are passionate about serving our company and clients, and the quality of the work has been exemplary.
We utilize Remote Employee’s outsourcing platform to hire the most talented resources at an affordable price. It has made us more efficient & competitive as a company and allowed us success in a very competitive market.
I’ve been with Remote Employee from the start and in that time, I have utilized staff across a wide range of roles including Back Office Administration, Customer Service, Accounting, Customer Helpdesk, Marketing & Creative, Network Security, Lead Generation, Quality Monitoring & QA, & Web & Mobile Development experts. Their expertise has been invaluable to my company.
Founded by business professionals with 50 years of experience in BPO services, BPO staffing, and telecommunications, Remote Employee understands the needs of your business.
Hire the ideal team members to take care of the roles you need filled – from back office tasks to knowledge processes.
Premier Talent Pool
Choose your next team member from our premier talent pool. We ensure only the most qualified staff members are recommended for specific roles.
We oversee recruitment from end to end—from vetting to onboarding.
Work directly with top American businesses, participate in company events, and further your career.
Benefit from a high-quality work environment, professional development programs, and better pay and benefits than other outsourcing firms.
Remote Employee Cares
We are proud to have very high annual staff retention, and are ranked a Top 10 BPO to work with according to Outsource Accelerator.
Great professionals, great culture, great value