Leverage the power of remote debt collection and debt recovery. Our English-speaking professionals are at your service.
Debt collection is a long and painstaking process. Collections outsourcing reduces the time and resources you need to get results.
Why choose Remote Employee for outsourced collections?
Collections and Debt Recovery
Get end-to-end collections outsourcing, whether you need call center reps, skip tracing, email support, or someone to manage dispute resolutions and payment plans.
Affordable Employees
Stop overspending on competent and capable staff. Our experienced candidates can effectively close delinquent accounts while saving you 50%-70% on labor costs.
Intuitive Technology
Streamline the collections process with intuitive technology. Our user-friendly platform facilitates call routing and remote customer service.
Predictive Dialing
Reach customers more efficiently with the help of predictive dialing technology. This allows us to automate outbound calling, only connecting agents with answered calls.
Data Validation and Tracking
Keeping track of outstanding debts can be tricky and time-consuming. But, thanks to our customer tracking and data validation tools, we always know how to reach your clients.
Credit Reporting
Easily handle every step of the collections process, from outreach to credit reporting. You and your clients will get peace of mind knowing their information is always up-to-date.
English Fluency
Good communication is vital. As English is one of the two official languages in the Philippines, all of our debt collection agents are either native or advanced English speakers.
Instant Scalability
Enjoy the freedom and flexibility of our BPO model. Whether your business needs are increasing or decreasing, scaling your remote collections services is fast and easy.
24/7/365 Customer Service
To make sure your business needs are being met, we operate a round-the-clock customer support line. For any questions or issues, we’re always standing by to help.
50 Years
Combined founder BPO experience
Up To 70%
Reduction in labor costs
97%
Customer retention rate
Our collections agents combine empathy and persistence to close delinquency accounts—for good.
Are you looking to reduce overhead without sacrificing operational output? Then consider outsourcing your collections workforce.
Offshore employees, with equal or greater experience, cost substantially less in the Philippines when compared to their US counterparts—often by 50% or more.
Not only will you save on salaries, you’ll also eliminate the costs of employee turnover. Stop the endless cycle of searching, recruiting, and quitting puts both a financial and resource strain on businesses.
At Remote Employee, our low turnover rate means you can count on collection teams to work dependably over the long haul.
Get the money your company is owed at a fraction of the cost with your own outsourcing team in the Philippines.
Dedicated team members and low turnover take the stress out of finding trustworthy staff—your HR personnel select from our vetted pool of applicants.
New team members bring a wealth of experience even to entry-level jobs. This is thanks to how our candidates have worked in collections outsourcing before.
Communications concerns? No problem. Your offshore team are all fluent in English and accent-neutral.
Save on your workforce cost with fluent English-speaking team members that are more qualified than their American counterparts.
Setting up an offshore outsourcing department is time-consuming, capital-intensive, and riddled with legal obstacles. Not only do you have to find office space and staff to fill it, you also have to bankroll a healthcare and benefits package.
But with Remote Employee, all that is already taken care of. Our process is as simple as selecting and interviewing
The key to successful collections services is a combination of the right people and the right tech.
That’s why, in addition to experienced professionals, we also provide technological tools to support your business’ collections efforts, including:
In other words, our feature-rich platform can help streamline and expedite the collections process.
With functions like AI-based noise cancellation, digital reporting, and call routing software, you’ve got the tech solutions you need to optimize efficiency.
Keep business running smoothly and bringing in revenue—we’ll focus on getting the money you’re owed.
Discover why Remote Employee is the go-to choice in collections outsourcing for companies in the U.S.—and why our customer retention rate is 97%.