Leverage the power of remote debt collection and debt recovery. Our English-speaking professionals are at your service.
Debt collection is a long and painstaking process. Collections outsourcing reduces the time and resources you need to get results.
Why choose Remote Employee for outsourced collections?
We had the opportunity to source a dedicated team with Remote Employee. They deliver a high-quality level of customer service that exceeds our business partners internal quality monitoring metrics beating their own internal expectations!
Our businesses success is based on providing customized solutions to our clients. When deciding to expand our team to the Philippines I was apprehensive that we would not give the same quality of services. The Remote Employee team quickly helped our high-level staff in the US give better service to our clients. They seamlessly integrated into our daily operations and has become an important part of our success.
For us, we struggled to grow because it became increasingly difficult to hire the appropriate staff within our budgets. On the flipside, we knew we couldn’t scale without the right resourcing in place. Remote Employee has become a vital part of our growth strategy.
As an operations leader of a Call Center, I was once asked “What do you do if you need to source 90 account representatives to go live on a project within 90 days?” My initial thought was asking for more time. Remote Employee helped us develop a model that enables on demand capacity & scaling that gave us a competitive edge when that question became a reality.
Working with Remote Employee has been amazing. The team is outstanding and very hard working. They are passionate about serving our company and clients, and the quality of the work has been exemplary.
We utilize Remote Employee’s outsourcing platform to hire the most talented resources at an affordable price. It has made us more efficient & competitive as a company and allowed us success in a very competitive market.
I’ve been with Remote Employee from the start and in that time, I have utilized staff across a wide range of roles including Back Office Administration, Customer Service, Accounting, Customer Helpdesk, Marketing & Creative, Network Security, Lead Generation, Quality Monitoring & QA, & Web & Mobile Development experts. Their expertise has been invaluable to my company.
Collections and Debt Recovery
Get end-to-end collections outsourcing, whether you need call center reps, skip tracing, email support, or someone to manage dispute resolutions and payment plans.
Stop overspending on competent and capable staff. Our experienced candidates can effectively close delinquent accounts while saving you 50%-70% on labor costs.
Streamline the collections process with intuitive technology. Our user-friendly platform facilitates call routing and remote customer service.
Reach customers more efficiently with the help of predictive dialing technology. This allows us to automate outbound calling, only connecting agents with answered calls.
Data Validation and Tracking
Keeping track of outstanding debts can be tricky and time-consuming. But, thanks to our customer tracking and data validation tools, we always know how to reach your clients.
Easily handle every step of the collections process, from outreach to credit reporting. You and your clients will get peace of mind knowing their information is always up-to-date.
Good communication is vital. As English is one of the two official languages in the Philippines, all of our debt collection agents are either native or advanced English speakers.
Enjoy the freedom and flexibility of our BPO model. Whether your business needs are increasing or decreasing, scaling your remote collections services is fast and easy.
24/7/365 Customer Service
To make sure your business needs are being met, we operate a round-the-clock customer support line. For any questions or issues, we’re always standing by to help.
Combined founder BPO experience
Up To 70%
Reduction in labor costs
Customer retention rate
Our collections agents combine empathy and persistence to close delinquency accounts—for good.
Are you looking to reduce overhead without sacrificing operational output? Then consider outsourcing your collections workforce.
Offshore employees, with equal or greater experience, cost substantially less in the Philippines when compared to their US counterparts—often by 50% or more.
Not only will you save on salaries, you’ll also eliminate the costs of employee turnover. Stop the endless cycle of searching, recruiting, and quitting puts both a financial and resource strain on businesses.
At Remote Employee, our low turnover rate means you can count on collection teams to work dependably over the long haul.
Get the money your company is owed at a fraction of the cost with your own outsourcing team in the Philippines.
Dedicated team members and low turnover take the stress out of finding trustworthy staff—your HR personnel select from our vetted pool of applicants.
New team members bring a wealth of experience even to entry-level jobs. This is thanks to how our candidates have worked in collections outsourcing before.
Communications concerns? No problem. Your offshore team are all fluent in English and accent-neutral.
Save on your workforce cost with fluent English-speaking team members that are more qualified than their American counterparts.
Setting up an offshore outsourcing department is time-consuming, capital-intensive, and riddled with legal obstacles. Not only do you have to find office space and staff to fill it, you also have to bankroll a healthcare and benefits package.
But with Remote Employee, all that is already taken care of. Our process is as simple as selecting and interviewing
The key to successful collections services is a combination of the right people and the right tech.
That’s why, in addition to experienced professionals, we also provide technological tools to support your business’ collections efforts, including:
In other words, our feature-rich platform can help streamline and expedite the collections process.
With functions like AI-based noise cancellation, digital reporting, and call routing software, you’ve got the tech solutions you need to optimize efficiency.
Keep business running smoothly and bringing in revenue—we’ll focus on getting the money you’re owed.
Discover why Remote Employee is the go-to choice in collections outsourcing for companies in the U.S.—and why our customer retention rate is 97%.