What You Need to Know About BPO Data Entry
Name an everyday task that eats up a huge amount of your time and staff resources, and inevitably data entry comes to mind. This part of business operations is notoriously mundane and time-consuming, but absolutely essential for your company. BPO data entry, however, offers a simple, cost-effective solution through outsourcing.
To answer “What is BPO data entry?”: BPO (more commonly known as business process outsourcing) empowers you to delegate business-critical activities, such as data entry, to a third-party provider. More broadly, BPO also covers activities ranging from accounting to customer service.
Data entry is a laborious job that can eat up company resources—from time to talent. But, as already mentioned, it’s also critical for running a business smoothly. (Excellent operations, after all, are built on clean data.)
BPO data entry projects may include:
- Entering and organizing data
- Converting data into different formats
- Image processing
- Data extraction (documents, images, etc.)
- Data mining, analysis, and insights
Why Do Companies Use Data Entry BPO Services?
Save Time and Resources
Many companies like yours turn to a BPO outsourcing partner when in-house employees become overwhelmed. If the company does not have the internal resources and time to complete its data entry, a BPO provider can manage these tasks more efficiently.
Maintaining in-house data entry specialists can be costly. Outsourcing this expense is a more cost-effective solution. Supported by a BPO company, you could pay 40% less per data entry specialist.
Fill Staffing Gaps
If you don’t have a team already, it can take months to hire and train a local data entry employee. Traditional BPO data entry companies have employees ready to begin work immediately.
If you work with Remote Employee, you can hire your own team of professionals who have experience in your industry. They can be onboarded rapidly, as they already have the necessary work experience and knowledge.
Outsourcing leads to higher profits, thanks to a complex blend of factors such as not needing to worry about paying insurance benefits and a lower salary expected in the outsourced country.
Decrease Employee Burnout
Repetitive, detailed tasks such as data entry can contribute to employee burnout, especially when those tasks are taking time away from other essential work. A 2018 Gallup workplace poll found that “unmanageable workload” was the second-highest cause of employee burnout.
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According to the American Psychological Association, employees with burnout are twice as likely to be seeking other jobs. They are also 63% more likely to take sick days, further reducing productivity.
Using a BPO data entry company to handle these monotonous tasks reduces employee stress. Outsourcing allows in-house employees more time and energy to focus on other important activities—especially work directly related to their job description.
What Tasks are Included in BPO Data Entry?
Can your business activities be outsourced? Here are a few tasks that can be handled by a data entry company:
The tasks of customer service and data entry often cross over. A wealth of data may be collected from each direct customer interaction. Companies often outsource their customer service, and these specialists record customer data for later analysis.
This real-time data collection helps companies provide personalized products and services to each unique customer.
Offline Data Entry
Although companies increasingly store and manage data online, there are still industries which require offline data entry, such as companies in the medical, legal and financial industries.
Some of this data must be stored offline due to regulations, while many companies choose offline storage as a backup for when they don’t have online access. This type of data entry may also include transferring hard copy data to a digital format.
Entering Raw Data
This simple task keeps important data organized and up-to-date. Keeping data current is especially important in industries where information changes rapidly.
BPO real estate data entry, for example, enables realtors to provide accurate, up-to-date info about all their property listings. Real estate listings change every day, and without entering this data, potential buyers can’t access the accurate information they need to make informed financial decisions.
Is Automated Data Entry Just as Good?
Some companies choose to automate data entry instead of outsourcing. Automated data entry processes are likewise valued for their cost-effectiveness, but errors can slip in.
Data entry software is based on keyboard character recognition, voice-to-text, and app integration. These technologies are faster but can also be less accurate than manual key data entry. Just try dictating a paragraph into your phone and you’ll understand why these methods aren’t perfect.
The time saved by automatically inputting data is often lost when a human has to go back and correct the errors incurred during automated data entry. If these errors go undetected, you may be basing insights and business decisions on incorrect data.
Data entry experts are trained in high-speed manual key entry. They can work rapidly, yet also with a high degree of accuracy. Fewer mistakes made during high speed manual key data input leads to higher efficiency. Manual data entry is also considered to be more secure than automated entry.
Which Industries Use Data Entry BPO?
Industries that deal with managing vast amounts of customer data are the biggest users of data entry BPO companies, including:
- Banking and finance
- Marketing and advertising
- Real estate
Where are the Best BPO Data Entry Companies?
With the growth of online collaboration, it has never been easier to delegate data entry to a BPO company. Not all data entry BPO services are equal, however. You need a BPO data entry company that will become an extension of your own business, without your customers or in-house staff being affected.
The Philippines has become one of the best outsourcing providers. The country has had one of the fastest economic growth rates worldwide during the past decade. The Philippines has a successful, highly educated workforce, with many full-time workers available, especially through firms like Remote Employee.
English Language Skills
English is one of the official languages of the Philippines. Filipinos are consistently rated as having the most accent-neutral English of any country, making them easy to understand. A data entry operator who is highly fluent in both spoken and written English is a huge asset. They can communicate effectively with your existing team, and have highly accurate data input.
Filipino employees’ excellent English also makes them ideal for call center service. Customers are able to easily communicate issues and receive information from these employees, improving overall satisfaction rates.
When compared with Western countries, The Philippines has a relatively low living cost and wage rates. Filipino workers have the training and knowledge to complete complex BPO data entry tasks. Affordable rates help companies to reduce labor expenses without sacrificing quality of work.
Looking for Data Entry BPO Solutions?
Working with the Philippines’ top talent, Remote Employee is one of the leading BPO data entry providers. Unlike traditional BPOs where you have little control over who access your data (and how), we allow you to recruit your own team.
Learn how our BPO data entry services are helping businesses like yours reduce costs, improve accuracy, and unlock insights. Streamline data entry and start saving from day one. Contact us today.