Tap into a support center that can be there for your customers 24/7/365 with customer service call center outsourcing.
Increase customer satisfaction and save up to 40% on labor costs when you work with Remote Employee.
Why choose Remote Employee for customer service outsourcing?
Phone & Product Support
Keep customer service polite and personable with phone support, delivered in a neutral accent when you work with Remote Employee for e-commerce customer service outsourcing.
Recruiting, Training, and Staffing
Maintain high ROI for your customer service outsourcing pricing when you vet and only hire the highest quality candidates—thanks to Remote Employee’s built-in candidate checks.
Market Research
Learn the ins and outs of your market, and equip your team with leading customer retention practices when you rely on one of the leading companies in outsourcing customer service.
Online Chat
If you’re in need of competitive e-commerce customer service outsourcing, our agents are available for live chats 24/7.
Issue Resolution
Trust your business’s reputation to a team at the best customer service outsourcing companies for e-commerce, services, support, and more.
Reporting
Gather and execute on all actionable customer service data with our customer service outsourcing e-commerce reporting services.
CRM Management
Let us handle the management of your CRM platform—your team will focus on delivering the best in customer service.
Customer Experience
Ensure optimal customer care with a reliable and proven e-commerce customer service outsourcing contact center—able to solve problems from technical issues to simple problems.
Market Research
Benefit from there than just remote customer service representatives; get market research that provides insights and helps lower customer attrition.
97%
Customer retention rate
40%
Reduction in labor costs
50 Years
Founders’ combined experience
Remote Employee cuts the cost of outsourcing customer service while guaranteeing the best in customer satisfaction.
Easily manage your entire customer service operation so you can get back to doing what you do best—growing your business.
When you choose Remote Employee for your customer service outsourcing company you get:
Don’t entrust your customers’ satisfaction to a firm that will provide just the basics; work with one of the leading outsourced call centers providing a wide variety of services.
Safeguard customer data when you work with the unique, leading BPO with services including:
Get the most out of your remote customer service positions and small business customer service outsourcing with Remote Employee.
With a 97% customer retention rate, we know a thing or two about the importance of customer service. That’s why your team members are equipped with e-commerce knowledge and how business models work.
Provide the service your customers deserve—all without breaking the bank.
Work with friendly, intelligent, articulate customer service reps ready to provide support with the latest in service technology.
Scale customer service seamlessly with a BPO team as informed and trained as your own in-house staff.
Hire the best customer service team in the Philippines—all without any of the stress. We’ve got you covered.