Book a Consultation
Book a Consultation

Epic Managed Services

Refining your Epic strategy for incremental and continuous improvement.

Optimize & Secure Your Epic Environment

The Epic EMR system is one of the most widely used in healthcare.

Why trust True North as your managed services provider for Epic?

  • Regular cybersecurity audits ensure your network configurations and security settings are airtight
  • Load balancing and network segmentation help isolate critical systems from potential attack vectors, mitigating the impact of DoS attacks
  • Strong security measures and regular employee training help prevent data breaches from within the company
  • Using the best and most up-to-date methods for responding to incidents will give your team the tools to minimize the damage from a security breach
  • Vendor assessment protocols keep your Epic systems safe from taking on unnecessary third-party risk

Request a quote for our Epic managed services.

Trusted By

Testimonials

About True North ITG

True North ITG delivers expert-led Epic managed services to help healthcare organizations improve performance, security, and compliance.

With 20+ years of experience and 24/7 support, we tailor Epic environments to meet your unique needs—empowering your team to deliver better care while we handle the complexity behind the scenes.

Get Started

Comprehensive Epic Managed Services for Maximum Performance

Optimized Workflows

Efficient, intuitive Epic processes allow for seamless communication and delivery of care.

Financial Stability

Strengthened security protocols protect your Epic instance against incredibly costly breaches.

Staff Satisfaction

Reducing the burden of tedious, back-end tasks relieves stress on clinicians, leaders, and staff.

Constant Coverage

All-hours monitoring and risk mitigation keeps Epic systems up-to-date, secure, and running at peak performance.

Expert Guidance

Technical experts with vast Epic experience provide critical insight on nuanced challenges.

Rapid Adaptation

Keeping close tabs on industry trends, regulatory changes, and cybersecurity threats ensures no lapses in Epic compliance.

Make the Most of Your Epic IT Investment

Streamline Your Workflow with True North’s Expertise

Our Epic consulting services team applies decades of EMR optimization experience to reduce friction in your clinical, operational, and revenue workflows.

 With less administrative headache, your providers can redirect attention to more pressing matters–including caring for their own wellbeing and delivering excellent patient care.

Why Healthcare Providers Trust True North for Epic IT Managed Services

99%

Customer Satisfaction Rate

20+

years of Epic optimization experience

24/7

security and hands-on support

100%

expert-led managed service implementations

Experience You Can Trust

For over a decade, Epic has been at the forefront of technological innovation, shifting to meet the developing needs of healthcare providers in primary care, acute care, emergency care, and beyond. 

At True North, we match this commitment to enabling high-quality, well-coordinated patient care by providing the managed services necessary for clinicians and staff to get the most value from the Epic tool. 

We keep your systems up-to-date, secure, and running at peak performance. 

When you collaborate with True North for Epic IT managed services, you get an EHR system tailored to the specific needs of your organization and flexible enough to adapt as the industry does. 

Proactive System Monitoring & Maintenance

Expert managed services ensure your organization’s digital infrastructure remains secure, up-to-date, and resilient. 

Epic EHR and EMR support services like True North’s handle the crucial yet often overlooked task of keeping all patches current, safeguarding your systems against security vulnerabilities. 

As your business expands, our scalable managed backup solutions grow with you, providing worry-free data security and freeing up your team’s valuable time. 

By entrusting these critical tasks to our experienced professionals, you can focus on core business objectives while we mitigate risks and stand ready 24/7 to address any issues that may arise.

Proactive System Monitoring & Maintenance

Managed Services for Epic: Get More From Your EMR

As a trusted leader in EMR management, True North specializes in managing Epic’s complexities and maximizing its capabilities.

Get Started

Security & Compliance Without Compromise

Securing, maintaining, and monitoring EMRs are demanding–and foundational–tasks.

Patients who come into your practice or hospital are entrusting private and personal details to your staff and systems. The short-term and long term consequences of failing them can be catastrophic.

Protecting patient information (and your business) requires understanding the specific challenges faced by healthcare organizations and learning from successful practices in other industries.

At True North, you get all that and 24/7 IT service.

Epic Managed Services Partner You Can Rely On

Realistic Simulation

We gauge how well your organization’s security measures would prevent a real-life cyberattack using penetration testing (also known as pen testing).

Full Customization

We tailor Epic managed systems to fit your specific needs, cultivating a holistic approach to safeguarding patient data.

Data Loss Prevention

We monitor and protect sensitive data using encryption, access controls, and monitoring tools to detect and respond to suspicious activities.

Compliance Mastery

We specialize in healthcare compliance, offer compliance monitoring, and facilitate audits to ensure healthcare data remains secure and compliant.

Maximize Your Epic Investment with Expert Support

Why choose True North ITG for your Epic managed services provider? Because we will….

  • Identify system vulnerabilities and malfunctions–and fix them before cyberattackers find them 
  • Strengthen your Epic project to elevate patient care and enhance team productivity
  • Prioritize minimizing disruptions and maximizing the benefits of your Epic system
  • Maintain maximum data security and work collaboratively to navigate complex regulatory landscapes with ease and confidence
  • Reduce the likelihood of system crashes and data breaches, ensuring coordinated care, building loyalty among patients, and establishing trust in providers and communities alike.

Talk to us about what you need from your Epic managed services.