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Find Computer Support in Chicago, IL

Enjoy Fortune 500-level 24/7 Chicago tech support for 50%-70%
less than the average cost.
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Remote Employee

Chicago IT Support Services

Access Fortune 500-level IT support in Chicago for 50%-70% less!

Immediately reduce payroll costs by 50% and then enjoy long-term cost savings over time.

Choose and interview the best candidates for your IT support needs, instead of simply “trusting us.”

Get real 24/7 IT support by working with offshore employees who can cover any time zone.

Enjoy all the benefits of outsourcing without the retention risks because our candidates stick.

Work with leaders who have 60+ years of combined outsourcing experience to help you vet the right employee.

Request a Quote For Our Chicago Computer Consultants

How Our Employees Provide Tech Support in Chicago

Take a closer look at how our customers benefit from our IT support services!

SCG

I’ve been with Remote Employee® from the start and in that time, I have utilized staff across a wide range of roles including Back Office Administration, Customer Service, Accounting, Customer Helpdesk, Marketing & Creative, Network Security, Lead Generation, Quality Monitoring & QA, & Web & Mobile Development experts. Their expertise has been invaluable to my company.

American Cable & Telephone LLC

We utilize Remote Employee’s outsourcing platform to hire the most talented resources at an affordable price. It has made us more efficient & competitive as a company and allowed us success in a very competitive market.

Source Point Rewards

Working with Remote Employee® has been amazing. The team is outstanding and very hard working. They are passionate about serving our company and clients, and the quality of the work has been exemplary.

Account Acumen

As an operations leader of a Call Center, I was once asked “What do you do if you need to source 90 account representatives to go live on a project within 90 days?” My initial thought was asking for more time. Remote Employee® helped us develop a model that enables on demand capacity & scaling that gave us a competitive edge when that question became a reality.

Simple Connect

For us, we struggled to grow because it became increasingly difficult to hire the appropriate staff within our budgets. On the flipside, we knew we couldn’t scale without the right resourcing in place. Remote Employee® has become a vital part of our growth strategy.

Pro Chroniccare

Our businesses success is based on providing customized solutions to our clients. When deciding to expand our team to the Philippines I was apprehensive that we would not give the same quality of services. The Remote Employee® team quickly helped our high-level staff in the US give better service to our clients. They seamlessly integrated into our daily operations and has become an important part of our success.

SCG

I’ve been with Remote Employee® from the start and in that time, I have utilized staff across a wide range of roles including Back Office Administration, Customer Service, Accounting, Customer Helpdesk, Marketing & Creative, Network Security, Lead Generation, Quality Monitoring & QA, & Web & Mobile Development experts. Their expertise has been invaluable to my company.

American Cable & Telephone LLC

We utilize Remote Employee’s outsourcing platform to hire the most talented resources at an affordable price. It has made us more efficient & competitive as a company and allowed us success in a very competitive market.

Source Point Rewards

Working with Remote Employee® has been amazing. The team is outstanding and very hard working. They are passionate about serving our company and clients, and the quality of the work has been exemplary.

Account Acumen

As an operations leader of a Call Center, I was once asked “What do you do if you need to source 90 account representatives to go live on a project within 90 days?” My initial thought was asking for more time. Remote Employee® helped us develop a model that enables on demand capacity & scaling that gave us a competitive edge when that question became a reality.

Simple Connect

For us, we struggled to grow because it became increasingly difficult to hire the appropriate staff within our budgets. On the flipside, we knew we couldn’t scale without the right resourcing in place. Remote Employee® has become a vital part of our growth strategy.

Pro Chroniccare

Our businesses success is based on providing customized solutions to our clients. When deciding to expand our team to the Philippines I was apprehensive that we would not give the same quality of services. The Remote Employee® team quickly helped our high-level staff in the US give better service to our clients. They seamlessly integrated into our daily operations and has become an important part of our success.

Why Outsource IT Support in Chicago?

24/7 Offshore IT Helpdesk

Hire dedicated IT support employees from Remote Employee® to resolve issues fast while cutting payroll by up to 70%.

Network Monitoring Specialists

Remote Employee® recruits skilled offshore staff who track your systems nonstop from Class A office facilities.

Patch
Management

We schedule and run updates and security patches via remote tools. Testing, approval, and deployment follow strict standards so your systems stay secure without downtime.

Cybersecurity
Support

Remote Employee® connects you to vetted offshore professionals who secure your systems and protect business data.

IT Asset Administration

Cut overhead by hiring Remote Employee® staff to maintain device inventories, track warranties, and support refresh cycles.

Account & Permission
Management

Remote Employee® helps you recruit offshore specialists to manage user access, licenses, and permissions securely.

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How Much Can I Save ?

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How Much Can You Save?

15
$50,000

Real Cost per Person

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Total Projected Savings*

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* Projected savings are for reference only and may vary depending on employee experience and skill level.

Outsource Chicago Technical Support Without Losing Control

Our employees work with you, not in spite of you. Feel confident that you can outsource your IT support while remaining in control of your IT system standards.

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Find Computer Support in Chicago, IL

IT Support Specialists

Maintain productivity with remote IT professionals who resolve technical issues quickly and efficiently.

Remote Employee® provides trained technicians fluent in English who manage IT helpdesk tickets, perform troubleshooting, and assist with hardware and network support. They work within your systems to keep daily operations running smoothly.

We handle HR, payroll, and compliance while you maintain full visibility and control.

Chicago Technical Support

97%

Client retention rate

#2

BPO ranked in the US and the Philippines

60+

Years of leadership experience

Why Remote Employee® Makes Outsourced Chicago IT Support Smarter

You can build a reliable offshore IT support team with Remote Employee® while reducing payroll costs by 50%–70%.

You select each employee through one-on-one interviews, and we handle recruitment, onboarding, and compliance so you stay focused on operations.

Our IT support employees work from Class A offices equipped with enterprise-grade tools and high-speed connectivity.

This environment keeps productivity high and gives you the performance of onshore staff without the overhead of local facilities.

What makes our outsourced IT support effective?

  • Targeted recruitment: We match candidates to your exact technical and service requirements.
  • Scalable coverage: Add or remove IT support seats quickly to align with demand.
  • High retention: Our benefits and work environment reduce turnover, which means you get stable long-term support.

Remote Employee

2nd Floor – Unit A, Pasudeco Tower 1 Capitol Boulevard, San Fernando, Pampanga Philippines

Request a Quote

(844) 680-0626
IT Support in Chicago

Is Your Outsourced IT Support Provider Really 24/7?

If you’re on the hunt for tech support in Chicago, you’ve likely encountered countless providers who claim to offer 24/7 service.

The truth is that if the provider is onshore, there’s a high likelihood that they use chatbots to provide 24/7 service. In fact, 40%-60% of B2B IT support tickets are automatically resolved with AI.

AI agents can easily miss important details that a human wouldn’t overlook. If you want 24/7 human support, it’s much more challenging to find.

It’s challenging…unless you choose Remote Employee®.

We work with high-quality candidates from around the world who can cover those gaps. When you choose a candidate who works in a different time zone, you can feel more confident that human beings are providing your 24/7 IT support.

Frequently Asked Questions

Will Remote Employee® replace my in-house IT department?

Our goal is not to displace any staff who already work at your organization. When you work with us, you will gain access to additional professionals who can help your internal team accomplish more every day. Outsourcing is quicker and lower-cost than traditional recruiting, so your staff can get the help they need sooner.

Our candidates can act as your IT support desk if you don’t have one and do need one. We simply just aren’t looking to replace anyone you have in-house who you already trust. Instead, we are willing to work alongside them. For example, you can have your in-house IT support team cover the day shift while our offshore professionals cover overnight.

What is a Class A office?

A Class A office is a high-quality commercial space located in a prime business area. These offices feature modern designs, premium finishes, advanced infrastructure, and professional property management. They offer superior amenities like on-site security, concierge services, and high-speed connectivity.

Remote employees who work in these buildings work in a professional, well-equipped setting with reliable internet, secure networks, and modern amenities. This improves productivity and communication compared to home office setups while still reducing your overhead costs.

What are the benefits of outsourcing IT support technicians from the Philippines?

Outsourcing IT support technicians from the Philippines offers cost savings through lower operational expenses. The country has a large pool of skilled IT graduates experienced with modern technologies.

Government incentives and a mature BPO infrastructure support reliable operations. Providers offer flexible scaling to match demand, and Filipino professionals often display strong work ethic, loyalty, and reliability, which contribute to stable and consistent support services.

Will English fluency be an issue?

Remote Employee® only works with candidates who are fluent in English. Therefore, language barriers will be a non-issue when you choose us.

This is also one of the benefits of choosing candidates based in the Philippines. The Philippines has the second-highest rate of English fluency in all of Asia. Finding qualified, English-speaking candidates is not difficult in the region.

What other services can my Chicago business outsource with Remote Employee®?

We offer more than IT support to help your Chicago business operate efficiently. Our team can handle specialized roles across multiple departments, so you can focus on growth while we manage the workload.

Other services you can outsource with us:

  • Accounting and bookkeeping
  • Data entry and back office support
  • Customer service and eCommerce support
  • Collections management
  • Marketing and creative services
  • Healthcare administration
  • Software and app development
  • HR managed services (recruiting, onboarding, payroll, benefits)
Book a Call

Book an Appointment Today

Schedule a call to explore how Remote Employee® can support your IT operations. We will review your current support needs, outline our hiring process, and show you how quickly you can add qualified offshore IT employees to your team.

Remote Employee

Expand Your Chicago IT Support Team Offshore

Skip the hiring delays with our recruitment and onboarding handled upfront, so your IT support seats fill fast.

Gain predictable operating costs using fixed hourly rates that remove payroll and benefit surprises.

Strengthen daily support coverage by placing offshore staff on tickets, monitoring, and IT system upkeep.

Keep full control of selection by interviewing candidates yourself and choosing who fits your team.

Rely on enterprise-grade offices that give your offshore employees the tools and stability to perform.

Contact Us For Chicago Small Business IT Support