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Chicago Customer Service

Build a Chicago customer service team in the Philippines that costs less, stays longer, and delivers the same quality as local hires.
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Stop Adding More to Your Overhead for Better Customer Service

Hand-pick customer support pros in the Philippines while cutting payroll by up to 70%.

End the hiring chaos with seasoned staff who stay. Connect with experienced customer support professionals who stick around.

Drop overhead costs and keep full visibility into every dollar spent. Slash payroll expenses by up to 70% while staying in full control of your budget.

Interview and choose your customer support hires face-to-face. Get the final say on who joins your team by interviewing candidates directly. Train them your way.

Deliver consistent, high-quality service with fluent, accent-neutral reps. Get polished professionals who can resolve issues quickly and represent your brand well.

Skip the HR headaches. We take care of the details, from taxes and benefits to office space, call routing, and compliance, so you don’t have to.

Book a Free Consultation

Recognized By

Why Leaders Choose Remote Employee®

Discover how companies like yours have unlocked affordable, high-quality customer support.

I’ve been with Remote Employee® from the start and in that time, I have utilized staff across a wide range of roles including Back Office Administration, Customer Service, Accounting, Customer Helpdesk, Marketing & Creative, Network Security, Lead Generation, Quality Monitoring & QA, & Web & Mobile Development experts. Their expertise has been invaluable to my company.

-SCG

We had the opportunity to source a dedicated team with Remote Employee®. They deliver a high-quality level of customer service that exceeds our business partners internal quality monitoring metrics beating their own internal expectations!

-Quicksmith

Our business's success is based on providing customized solutions to our clients. When deciding to expand our team to the Philippines, I was apprehensive that we would not give the same quality of services. The Remote Employee® team quickly helped our high-level staff in the US give better service to our clients. They seamlessly integrated into our daily operations and have become an important part of our success.

-Prochroniccare

“Remote Employee® has been an incredible partner for Pathway. By connecting us with highly skilled professionals for back-office tasks, they’ve allowed us to focus on delivering tailored financial strategies to our clients.

Their rigorous vetting process ensured we hired experienced team members who understood the nuances of our industry.”

-Pathway Financial LLC

“Remote Employee® provided us with talented support staff who handled customer bookings, inquiries, and scheduling. Thanks to their expertise, our team could focus on delivering exceptional tinting services, while our clients enjoyed a seamless experience from booking to final service.”

-Mobile Tinters

“RE has connected us with highly skilled customer service representatives who manage our installation appointments and customer inquiries with precision and professionalism.”

-Service Connection Group SCG

“Their team fits right in with ours. We’ve not only cut overhead costs but also increased program participation thanks to their expertise.”

-New Move-in Rewards

“Our commitment to quality service has been a tradition since 1914. Remote Employee® helped us maintain that legacy by providing expert admin professionals who make sure our customer support and scheduling systems run smoothly. Their team has integrated perfectly with ours.”

-Groot

“Partnering with Remote Employee® has been incredibly rewarding. Their team provided us with detail-oriented data entry professionals who help make sure our TV listing information is accurate and updated across thousands of postal codes.”

-Perc Data

“Their team understands our needs and has seamlessly become an extension of our own, all while reducing costs—all while helping us save.”

-Del Schmidt Construction

“With Remote Employee®, we’ve reduced overhead costs while maintaining the professional, reliable service our clients expect. They truly understand the needs of businesses like ours and have exceeded our expectations.”

-American Cable and Telephone

“Our white-glove approach to collections requires a team that can balance professionalism with empathy, and Remote Employee® delivered just that. Thanks to them, we’ve enhanced our ability to bring accounts into balance while maintaining positive client relationships.”

-Account Acumen

“Remote Employee® has been a fantastic addition to our operations, providing us with highly trained specialists who guide residents through the often-complicated process of selecting new services. Their team ensured every interaction was smooth, professional, and reflective of our concierge-level service standards.”

-Source Point Rewards

Proud to Partner With

Chicago Businesses, Stop Letting Customer Service Drain Your Budget

Call centers face up to 45% turnover every year. Hire skilled offshore professionals in the Philippines, cut labor costs by up to 70%, and deliver support that keeps your customers coming back.

Eliminate Staffing Headaches

No more scrambling to replace walkouts or wasting hours on interviews that go nowhere. Tap into a pool of seasoned professionals ready to hit the ground running.

Full-Scope Support

Cover the entire spectrum of customer service functions, from call overflow to resolving complex tickets. Work with Fortune 500-quality offshore employees for your customer service in Chicago.

Clear Communication, Every Time

Make sure your customers never deal with confusion or miscommunication. All of our Remote Employees speak in accent-neutral English.

Cut Payroll, Not Quality

Cut expenses by as much as 70% compared to local hires, while still gaining professionals with years of proven experience. Fortune 500 companies already do this. Now you can too.

Keep the Power in Your Hands

Make the hiring decisions. Interview candidates directly, choose the right fit, and train them to match your company culture and standards.

Scale Without the Bloat

Whether you need five employees or fifty, keep it simple to ramp up or slim down. Meet seasonal spikes or new growth without adding permanent overhead.

24/7 Coverage Made Affordable

73% of customers will switch to your competitor if your business hasn’t addressed the issue. Stop losing customers to slow responses or after-hours silence. Deliver around-the-clock support without inflating costs.

Seamless System Integration

Work with offshore hires that use the same tools and CRMs your team already runs on. Our IT experts make sure everything syncs, so workflows stay smooth.

Professional Environment, Guaranteed

Trust that your Remote Employees work from a modern office equipped with enterprise-grade connectivity and tech.

The Numbers Behind Remote Employee®

Up to 70%
Saved on labor costs
97%
Customer retention rate
60+
Years’ combined recruiting and hiring experience
Hear Our Candidates Speak English

Click on the samples below to hear our candidates.

How Much Can I Save ?
Savings Calculator

How Much Can You Save?

15
$50,000

Real Cost per Person

$0
$0

Total Projected Savings*

$0

* Projected savings are for reference only and may vary depending on employee experience and skill level.

Chicago Customer Service

Cut What’s Not Working. Keep the Quality.

Hiring customer service associates in Chicago means steep wages, constant turnover, and the extra burden of training and equipment.

Remote Employee® flips that model. We give you instant access to professionals already equipped with the tools and infrastructure they need.

Pick from specialists in inbound sales, CRM management, multi-channel support, technical troubleshooting, and more, all ready to plug into your workflows.

We supply the benefits, HR compliance, and fully equipped office spaces. You supply the direction. That’s how you scale without carrying the dead weight of extra overhead.

Chicago Customer Service
Customer service in Chicago

Customer Service That Fits Any Industry

Sound familiar?

  • You’re running a hospital, keeping patients informed
  • You’re helming a retailer reducing cart abandonment
  • You’re a financial services firm managing sensitive client interactions

Customer expectations don’t care what sector you’re in.

Remote Employee® hires are trained to handle the pressure. They’re fluent, articulate, and backed by enterprise-grade technology inside professional office environments.

Plus, hire for any customer role you need, up to and including a senior customer service manager in Chicago, IL.

That means your customers get reliable, high-quality interactions every time.

We’ve built support teams for nearly every industry. With a 97% client retention rate, we know how to keep both you, and your customers, happy.

Take Control of Your Customer Support Costs

Hire your own Remote Employee® in the Philippines, keep direct oversight, and cut payroll by up to 70%. All while delivering better service to your customers.

Book Your Free Consultation
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Frequently Asked Questions

Will I lose control over who supports my customers?

Not at all. With Remote Employee®, you stay in charge of the hiring process. You interview candidates one-on-one, just like you would with a local hire, and only move forward with those who fit your standards and culture.

Once they’re on board, you manage training, goals, and expectations directly. We handle the background logistics, like payroll, HR compliance, and office setup, while you maintain full oversight.

Can Remote Employee® scale with my company’s growth?

Yes. One of the biggest advantages of working with us is flexibility. Whether you need to quickly add a handful of reps to handle seasonal spikes or expand into a large support operation, scaling is simple.

There’s no need to worry about finding office space, hiring extra HR staff, or investing in additional tech. We supply everything, including equipment, benefits, and compliance, so you can scale up or down whenever you want.

How do I know communication with customers won’t suffer?

All Remote Employee® staff are fluent in English, with accent-neutral delivery that makes conversations smooth and professional.

They’re trained to represent your brand with the same polish and empathy as an in-house Chicago team.

With clear communication, your customers won’t experience awkward interactions, misunderstandings, or service frustrations. Instead, they’ll get responsive, consistent, and articulate support at every touchpoint.

Do you provide bilingual customer service in Chicago, IL?

Yes. Remote Employee® offers bilingual customer service options for Chicago businesses that need multilingual support.

If your customers prefer English, Spanish, or other languages, we can match you with professionals who speak fluently and deliver excellent communication.

You’ll avoid the high costs of sourcing bilingual employees locally while still delivering the same professional, accent-neutral, and reliable service.

Book a Call
Stop Overpaying for Customer Support

One quick call is all it takes to see how much your Chicago business can save with Remote Employee®.

Cut payroll costs by up to 70%, keep full control over who you hire, and give your customers the reliable support they deserve.

We’ll walk you through the process, show you real savings, and connect you with seasoned professionals ready to work from day one.

Cut Costs, Not Corners in Customer Support

Say goodbye to constant rehiring. Work with seasoned professionals who stick, giving your business long-term reliability.

Cut labor costs while knowing exactly where your money goes. No hidden fees, and no bloated overhead. Just straightforward pricing.

Meet candidates face-to-face. Choose the right fit, and train them your way. You stay in the driver’s seat.

Keep communications with customers clear. Accent-neutral English and polished delivery mean your customers always get professional, efficient support.

Get the employees you want without the HR burden. We handle payroll, benefits, compliance, and infrastructure.

Book a Free Consultation